Q: What is the difference between cultured pearls and freshwater cultured pearls?
A: Cultured pearls are the product of oysters that inhabit oceans whereas freshwater cultured pearls are formed in mussels that inhabit freshwater lakes and rivers. Freshwater cultured pearls come in a greater variety of shapes, sizes and colors. They are also a more affordable alternative to cultured pearls. All of the pearls on this website are genuine freshwater cultured pearls. |
Q: How do you clean and care for pearls?
A: Including a FAQ page is a user-friendly way of presenting information to customers so they can quickly look it up. It also can help reduce the number of service calls and e-mails. |
A: The natural diamond is determined by four factors commonly known as the "4 Cs" -- Carat weight, Clarity, Color, and Cut. The first 3 Cs are quite straightforward and we take proper care for our jewelry provided with excelent quality of diamonds with excelent combination of all the "4 Cs"properly. |
Q: What are Cubic Zirconium?
A: They are the finest crystal beads available and are faceted by many factories in the globe. These CZ Diamonds are known throughout the world for their superior quality and brilliance. To view our inventory of Cubic Zirconium that may be used to create a custom piece, click on the any of our CZ Diamond product link. |
Q: What is a semi-precious gemstone?
A: It is a genuine, naturally formed stone that is not a 'precious' stone. The precious stones are emerald, sapphire, ruby, and diamond. All of the gemstones in our Jewelry are genuine semi-precious stones. Some examples of semi-precious stones include garnet, amethyst, peridot, citrine, carnelian, cherry quartz, lapis lazuli, malachite and turquoise. |
Q: What is a Synthetic gemstone?
A: A synthetic gemstone shares a natural stone's physical, chemical and optical qualities, but it is created in a laboratory. It's kind of like making a high tech batch of cookies -- we know the ingredients and we know how long to cook them. There are synthetic versions of nearly all popular gemstones and many versions have been available for a long time. Older synthetics were fairly simple for gemologists to detect, because they were often too perfect
Jewelry that includes quality synthetic gems can be just as beautiful as jewelry made with natural stones. Good synthetics aren't always inexpensive, but should cost much less than natural stones of similar quality.
Since synthetic gemstones have the same composition as their natural counterparts, they could technically be called genuine, but that would be considered deceptive labeling if the stone's origins were not disclosed. Question the ethics of anyone who knowingly omits origin information, and the expertise of anyone who cannot provide |
Q: How do you clean and care for Cubic Zirconium and Semi-Precious Or Synthetic Gem Stones?
A: You can use a mild liquid soap to clean Cubic Zirconium and semi-precious or synthetic gem stones. Soak them for a few minutes in a solution of 1/4 teaspoon liquid soap to 2 cups of lukewarm water. Rinse well with warm water and allow to air dry on a soft surface. |
Q: What types of metal are used in Jewelry by DJewelz?
A: All of the metal parts in Jewelry On DJewelz are precious metals like 18kt, 14kt, 10kt, 9kt, Gold & 925 sterling silver jewelry and non-precious metals like Brass Alloy & White Alloy Metal. |
Q: How do you clean and care for Gold & Sterling Silver?
A: Always store sterling silver in a cloth pouch or airtight container because sterling silver left out in the open will tarnish. If the piece has tarnished, you can use a gentle professional tarnish remover that is safe for pearls. A highly recommended brand is the Professional Tarnish Remover by Sunshine Products. This brand is all natural, biodegradable and safely removes tarnish from sterling silver without harming pearls. The directions are simple. Apply the paste with a damp cloth and polish off the tarnish with a dry cloth. Rinse and allow to air dry. |
Q: How long does it take to fill an order once it has been placed?
A: Because each of the designs are made by hand, most orders take 1-2 weeks to complete. Custom orders may take longer. If you require an order by a specific date, please email or call the toll-free number listed below prior to placing your order. We will let you know if we can get the order to you in time. |
Q: Where is the jewelry made?
A: All of the jewelry designs on this website are handmade with care in our owned manufacturing unit in India. |
Q: What if I don't see exactly what I want on the website?
A: We definitely encourage clients to contact us to design custom pieces. You may email or call our number to discuss possible ideas. If you need to design an item to match the color of a dress, you can mail a swatch to the e-mail address in enquiry form. We can design jewelry with any combination of all the metals and all the type of gem stones or freshwater cultured pearls according to each client's preferences. |
Q: What are your shipping rates?
A: The shipping rate id depended on the area the shipment is to be made and on the order quantity |
Q: What sets your business apart from your competitors?
A: Our eagerness to work with clients to custom design jewelry pieces as per their advertise with the best price with low margin as we prepare every product in our own manufacturing unit. |
Q: Can you repair or alter any product that I purchased from you if it is not as per the requirement or not upto mark?
A: We can definitely take whole responsibility for alteration or repair for all of the jewelry and accessories that we make. If the alteration or repair is functional properly under care as per the instructions. Shipping charges are credited on clienteles account. This option is only for higher end jewelry and precious metals. |